internet computer

Infrastructure - ICT

It has been argued that the development of information and communication technology (ICT) provides leapfrogging opportunities for developing countries. Ghana has not been left out in this revolution. According to the Data Development Group of the World Bank, ICT infrastructure in Ghana is progressing better than other low-income countries and above the 1.1% average for Sub-Saharan Africa. 

The Government of Ghana has, since February 2004, enacted an ICT development policy with 14 priority areas. The thrust of the policy is to primarily concentrate on promoting ICT physical infrastructure development, which will in turn facilitate the development of the private sector. 

It is heartening to note that in 2016 Ghana was ranked as the most preferred business destination in sub-Saharan Africa for Business Process Outsourcing (BPO) business in the AT Kearney Global Services Location Index. The ranking which is based on a country’s ability to handle business is done under three main criteria: financial attractiveness; people skills and availability; and business environment. 


ICT in Ghana

The National Data Centre near the Kofi Annan ICT Centre is an essential part of the e-Government infrastructure. Designed to be the largest in West Africa, the Data Center will promote an integrated use of ICT to improve efficiency and transparency in governance and facilitate storage, management and dissemination of data for both public and private establishments. To avoid the challenges that come with single point offailure should disaster strike, a Secondary Data Center has been completed in Kumasi to serve asa back-up for the Primary DataCentre. 

The Eastern Corridor fibre optic backbone project has been completed. Overall 808.35km of fibre optic has been installed. The fibre optic cable has also been extended to the University of Health and Allied Sciences in the Volta Region. The project will open up the Eastern Corridor to the information superhighway and offer not only teaching and learning opportunities, but also bring the digital economy closer to the people.

In 2014, utilizing part of the savings from a Value-for- Money Audit of the e-Government Platform Project, the Ministry of Communications commenced the construction of 21 enhanced Community Information Centres (e-CICs) in all the ten regions, in addition to over 40 CICs and nine Regional Innovation Centres completed since 2013.

These notwithstanding, various investments in ICT infrastructure by existing Internet Service Providers and telecommunication companies are helping to improve communication service delivery in the country. Others too are launching systems that aim at enhancing the provision of high-speed access to the internet and multimedia capabilities. Recently, the Government signed an agreement with Microsoft Corporation under which the largest ICT Company in the world would provide resources to improve ICT education in Ghana. 


The telecommunications sector in Ghana has been liberalized and reformed. The monopoly of the former Post and Telecommunications Corporation was abolished with the enactment of the National Communications Authority Act, 1996 (Act 524), which established the National Communications Authority (NCA) as sector regulator.  The object of the National Communications Authority is to regulate the provision of communications services in Ghana. Telephony in Ghana

The market continues to grow aggressively in all segments, particularly, in the telephony space.
There are six (6) cellular network operators in Ghana namely: Scancom Ghana Limited (MTN), Vodafone Ghana Limited, Millicom Ghana Limited (Tigo), Airtel Communication, Expresso and Globacom Ghana Limited (Glo).

At the end of August 2016, the total number of mobile voice subscribers had reached 36,912,019. The total penetration rate for the month under review was 132.44%with the following market share amongst the players.

MTN 48.47%, Vodafone 22.28%, Airtel Mobile 12.58%, GLO 2.23%, Expresso 0.29% and Tigo 14.26%.

The total number of mobile data subscribers in the country at the end of August 2016, was 19,125,469 with a penetration rate of 68.62%.

MTN’s mobile data subscribers as at the end of August 2016 were 9,608,952. Their market share for the month under review was 50.24%. Vodafone’s total number of subscribers was 3,301,319 reflecting a market share of 17.26%: Airtel’s mobile data subscribers were 3,082,800. Their market share for the month was 16.12%: Tigo’s data subscribers for August 2016 were 2,817,896. Tigo’s market share for the month under review was 14.73%: Glo recorded data subscriber figures of 271,756 at the end of August 2016. This reflects a market share of 1.42%: Expresso’s mobile data subscriber figures were 42,746. This represents a market share of 0.22%.


Internet Services

As at the end of August 2016, the total number of subscribers for Broadband Wireless Access data was 100,907. Surfline’s subscriber base was 73,244. Blu Ghana recorded a total subscriber figure of 1,184 and Broadband Home recorded a total of 26,479 subscribers. 

Below is a list of communication service providers in Ghana at the moment.

Service Type

No. of Operators

National Fixed Network Operators


Wireless Telephony Operators


Internet Service providers


Direct to Homes Satellite Services


VSAT Data Network Operator


Free on Air Television Stations


Privately-Owned Radio (FM) Stations


Pay Per View


Source: National Communications Authority